Privacy Policy

1. Introduction

ZapBooks AI (“we,” “our,” or “us”), operated by Subraps, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice automation platform and related services.

By using ZapBooks AI, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account or use our services, we may collect:

• Name and contact information (email address, phone number)
• Company name and business details
• Billing information and payment details
• Login credentials

2.2 Financial Data

To provide our invoice processing services, we collect and process:

• Invoice images and documents
• Vendor and supplier information
• Transaction amounts and dates
• GST and tax-related information
• Chart of accounts data

2.3 Usage Data

We automatically collect certain information when you use our platform:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and features used
• Time and date of access

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our invoice automation services
• Processing and syncing your invoices with accounting software
• Improving our AI accuracy and service quality
• Communicating with you about updates and support
• Billing and payment processing
• Complying with legal obligations
• Detecting and preventing fraud or security issues

4. Data Sharing and Third Parties

We may share your information with:

• Zoho Books: When you enable integration for invoice syncing
• WhatsApp/Meta: For WhatsApp-based invoice submission
• Payment Processors: For subscription billing
• Cloud Service Providers: For data storage and processing
• Legal Authorities: When required by law or to protect rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Financial records are retained for 7 years as required by Indian tax regulations. You may request deletion of your data subject to legal retention requirements.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format
• Withdraw consent at any time

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: